VATRIX Privacy Policy
VATRIX.com is committed to protecting your privacy. This policy describes how we collect and use personal information, and the choices available to you regarding that information.
Scope of privacy policy
This Privacy Policy applies to VATRIX.com collection and use of information gathered on www.vatrix.com. Privacy practices of partnered and third-party providers are not covered by this policy.
Once you leave the VATRIX website, VATRIX is not responsible for how information is used by external websites.
Questions or concerns
Email support@vatrix.com or mail:
VATRIX
1859 Bowles Ave - Suite 250
Fenton, MO 63026
Security and enforcement
Security
Access to Personal Information is limited to authorized employees and fulfillment partners. Personal data is encrypted using AES methods, encryption keys are stored separately, and records are protected with tamper-proof authentication digests.
VATRIX monitors hardware and software logs, quarantines unapproved data channels, performs daily backups and internal audits, and maintains strict operational procedures under the Director of Technology.
Enforcement
VATRIX monitors data center metrics weekly, performs vulnerability testing and NOC monitoring, and runs recovery testing before live deployment.
Backup media is tested monthly or quarterly, and regulatory requirements are monitored through outside legal resources.
Information collected by VATRIX.com
Personal Information may be collected in connection with registrations, applications, and service inquiries, and may be stored on secure third-party servers under confidentiality agreements.
If you opt in, VATRIX may send promotional communications and you may unsubscribe at any time. VATRIX does not sell Personal Information.
Personal information may include
Cookies and passively collected information
Cookies are used to improve user experience and site functionality. Passwords and credit card information are not stored in cookies. Disabling cookies may limit certain features.
Aggregate demographic information may be shared with media partners and service providers.
Children and third-party links
VATRIX.com is not intended for children under 13 and does not knowingly collect Personal Information from children under 13.
The website may include links to third-party websites, and VATRIX is not responsible for external data collection and use practices.
Consumer rights and controls
Access and opt-out
Upon request, VATRIX will use reasonable efforts to provide access to retained Personal Information and correct inaccuracies. Certain records may be stored indefinitely for customer service or reporting purposes.
You may opt out of communications at collection points or by the methods below:
California privacy rights (CCPA)
To request deletion, email contact@vatrix.com with subject line "DELETE MY DATA." VATRIX must verify identity before processing deletion requests.
Frequently asked questions
Common questions about data handling, deletion requests, cookies, and privacy controls.
No. VATRIX does not sell Personal Information to third parties. Information may only be disclosed when required for legal process, security protections, or service delivery under confidentiality obligations.
To request deletion, email contact@vatrix.com with the subject line "DELETE MY DATA." VATRIX must verify identity before processing deletion requests as required by law.
No. VATRIX does not store passwords or credit card information in cookies. Cookies are used to improve functionality and user experience.
You can review HIPAA-aligned deployment and BAA guidance on the VATRIX HIPAA Compliance page.
For more information regarding HIPAA compliance, visit the VATRIX HIPAA Compliance page.
